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Frequently asked questions

What is MALVICE?

MALVICE is a graphic streetwear brand built around high-contrast design, a focused visual identity, and an off-script attitude.

What does MALVICE sell?

The MALVICE range includes T-shirts, hoodies, sweatshirts, crop tees, and caps. Current availability is shown on individual product pages.

Where can I shop MALVICE?

The official MALVICE store is malvice.com.

Where does MALVICE ship?

MALVICE ships to the destinations available at checkout, including supported international destinations. Enter your delivery address at checkout to confirm availability. See our Shipping Policy for processing, delivery estimates, and customs information.

What currency does the store use?

The store's base currency is United States dollars (USD). Review the displayed currency and final order total at checkout before completing payment.

Which payment methods can I use?

MALVICE accepts only the payment methods displayed at checkout. These options can vary, so please review the methods shown at checkout before completing payment.

Is shipping free?

Yes. Our Shipping Policy provides free standard shipping on all orders to destinations available at checkout. If optional expedited delivery is available, its additional charge will appear before payment. Customs duties, import taxes, or other government fees may apply to international orders as explained in the policy.

How do I choose my size?

Use the size information for the specific product you are ordering. Fits vary between classic, oversized, and cropped styles. Compare the listed measurements with a garment you already own, and contact support@malvice.com if you need help.

How do I track my order?

Use the carrier link in your shipping-confirmation message, sign in to your account, or visit the Track Order page.

Can I change or cancel an order?

Contact support@malvice.com as soon as possible with your order number and the email used at checkout. A requested change or cancellation is not guaranteed once processing has begun.

How do I request a return or report a problem?

Review the Return and Refund Policy, then email support@malvice.com before sending anything. Include your order number, the item concerned, and a clear description of the request. For a damaged, incorrect, or defective item, keep the item, packaging, and shipping label and include clear supporting photographs when possible. We will provide the applicable instructions after reviewing the request.

Can I mail a return to the MALVICE business address?

No. 30 North Gould Street is a business correspondence address and is not a return address. Contact support and wait for approved return instructions before mailing a product.

How can I contact MALVICE?

Email support@malvice.com or call +1 917 695 4986. For order support, include the order number and checkout email. Do not send complete card details, passwords, or banking credentials.

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